50jili Privacy Policy – How We Handle Your Personal Data

When you create an account on 50jili, we collect personal information that is necessary to operate your account safely and in compliance with Philippine regulations. This includes your full name, date of birth, email address, mobile number, and a valid government-issued ID for identity verification purposes. We also collect your billing address and payment details when you make a deposit or request a withdrawal in Philippine pesos. During your sessions on the platform, we automatically gather technical data such as your IP address, device type, browser version, and pages visited — this helps us keep the platform secure and improve your experience. If you contact our support team, we retain records of those communications so we can follow up accurately and consistently. We do not collect sensitive personal data such as racial or ethnic origin, political opinions, or health information unless you voluntarily provide it in a support context. All data collection is limited to what is genuinely needed to deliver, protect, and improve the 50jili service for Filipino players.

The personal data we collect is used primarily to create and manage your 50jili account, process your deposits and withdrawals in PHP, and verify your identity as required by applicable Philippine laws and regulations. We use your contact details to send you important account notifications, security alerts, and responses to your support enquiries — we do not send unsolicited marketing messages without your consent. Technical and usage data helps us monitor platform performance, detect suspicious activity, prevent fraud, and ensure that games operate fairly for all players. Your transaction history is retained to comply with financial record-keeping obligations and to resolve any disputes that may arise. We may use aggregated, anonymised data to analyse trends and improve the overall quality of the 50jili platform, but this data cannot be used to identify you individually. If you have opted in to receive promotional communications, we may use your email or mobile number to inform you of relevant offers — you can opt out at any time by contacting our support team.

50jili does not sell, rent, or trade your personal information to third parties for their own marketing or commercial purposes — this is a firm commitment we make to every player on our platform. We do share limited data with trusted service providers who help us operate the platform, including payment processors, identity verification services, fraud prevention tools, and cloud infrastructure providers. These third parties are contractually bound to handle your data securely and only for the specific purposes we have authorised. In certain circumstances, we may be required by Philippine law, court order, or regulatory authority to disclose your personal information — in such cases, we will comply with our legal obligations while taking reasonable steps to protect your interests. If 50jili undergoes a business restructuring, merger, or acquisition, your data may be transferred to the successor entity, and you will be notified of any material changes to how your data is handled. We do not share your data with any third party based outside the Philippines unless adequate data protection safeguards are in place. You can request a list of the categories of third parties with whom your data has been shared by contacting our support team.

Your personal data is stored on secure servers that are protected by industry-standard encryption, access controls, and regular security audits. We use SSL/TLS encryption for all data transmitted between your device and the 50jili platform, ensuring that your login credentials, payment details, and personal information cannot be intercepted in transit. Access to your personal data within our organisation is strictly limited to staff members who need it to perform their job functions, and all such staff are bound by confidentiality obligations. We retain your personal data for as long as your account remains active and for a reasonable period thereafter as required by Philippine financial and regulatory record-keeping rules. When data is no longer needed and retention obligations have been met, we securely delete or anonymise it. While we take every reasonable precaution to protect your data, no online platform can guarantee absolute security — if you suspect that your account has been compromised, please contact our support team immediately. We will notify you promptly in the event of a data breach that is likely to affect your rights or interests.

As a player on the 50jili platform, you have clear rights over the personal data we hold about you, and we are committed to honouring those rights promptly and transparently. You have the right to request access to the personal information we hold about you, and we will provide a copy within a reasonable timeframe upon verification of your identity. If any of your personal data is inaccurate or out of date, you have the right to request a correction, and we will update our records accordingly. You may also request the deletion of your personal data in certain circumstances — for example, if you close your account and we are no longer required by law to retain it. If you believe we are processing your data unlawfully or without a valid legal basis, you have the right to object to that processing. To exercise any of these rights, please contact our support team at [email protected] with your registered account details and a clear description of your request. We will acknowledge your request within a reasonable period and aim to resolve it as quickly as possible.

50jili uses cookies and similar tracking technologies to make the platform work correctly, remember your preferences, and help us understand how players use the site so we can keep improving it. Essential cookies are required for core functions such as keeping you logged in and processing transactions securely — these cannot be disabled without affecting your ability to use the platform. Analytics cookies help us understand which pages are most visited, how long players spend on different sections, and where technical issues occur, so we can prioritise improvements. We do not use third-party advertising cookies or allow external ad networks to track your behaviour across other websites via our platform. You can manage your cookie preferences through your browser settings at any time, though disabling certain cookies may limit some features of the 50jili platform. By continuing to use the platform after being informed of our cookie practices, you consent to the use of cookies as described in this policy. For more detailed information about the specific cookies we use, please contact our support team.

We may update this Privacy Policy from time to time to reflect changes in our practices, the services we offer, or applicable Philippine laws and regulations. When we make material changes, we will update the "Last Updated" date at the top of this page and, where appropriate, notify you directly via email or an in-platform notification. We encourage you to review this policy periodically so you are always aware of how your personal data is being handled. Your continued use of the 50jili platform after any changes have been published constitutes your acceptance of the updated policy. If you have questions or concerns about any aspect of this Privacy Policy, please do not hesitate to reach out to our support team at [email protected] — we are available 24/7 and happy to explain anything in plain Philippine English. You may also wish to review our Terms and Conditions and Responsible Gaming pages for a complete picture of how we operate.